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What You Need to Know Before You Play

Access to tbaji and its casino lobby is subject to the laws of your local jurisdiction and the eligible regions we serve. These legal terms set out your rights, our obligations, and how account access, wallet use, and dispute handling all work together.

Jurisdiction-dependent accessAccount eligibility rulesbKash, Nagad, Rocket wallet termsData and privacy rightsDispute and contact process
tbaji What You Need to Know Before You Play
LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Matter

If you have a question about how these legal terms apply to your account, or if you need to dispute a transaction processed through bKash, Nagad, or Rocket, our support team handles policy-related queries directly. Use the channel that works for you — response times vary by channel and query complexity, so give us the detail we need upfront.

Live Chat Start a chat from the account dashboard for policy questions, wallet disputes, or eligibility queries. Have your account ID ready to speed things up.
Email Support Send detailed legal or account-policy queries by email. Include your registered mobile number and the transaction reference if it relates to a bKash, Nagad, or Rocket payment.
Account Help Centre Find answers on account suspension, identity verification steps, and wallet eligibility conditions directly in the Help Centre section of your account settings.
HOW WE HANDLE POLICY

Data, Security and Your Account Rights

Your account data and wallet details are handled under a defined set of practices we apply consistently. Here is how we approach the four areas that matter most to you as someone with an active tbaji account.

Data Handling We collect only the account and wallet data needed to run your tbaji experience — including bKash, Nagad, and Rocket transaction records. We do not sell your personal data to third parties.
Cookie and Session Policy Cookies track your session state and lobby preferences. You can manage cookie permissions through your browser settings at any time without losing your account access or wallet history.
Account Security Practices Account login is protected by OTP verification tied to your registered mobile number. Wallet withdrawals via bKash, Nagad, or Rocket require the same identity check used during account setup.
Data Retention and Requests We retain account and transaction records as required for financial compliance. To request a copy of your data or ask about deletion, contact support through live chat or email with your account ID.

Common Questions on Legal Terms and Account Rights

These are the questions we hear most often about how our legal terms affect your account, your wallet, and your rights as someone who uses tbaji from Bangladesh.

Access to tbaji depends on whether online casino activity is permitted under your local law and the eligible regions we serve. Check your local rules before opening or continuing to use an account.

Transaction records from bKash, Nagad, and Rocket are stored securely and used only to verify your deposit, process withdrawals, and meet financial compliance requirements. We do not share payment data with advertisers.

Contact support via live chat with your transaction reference, the wallet type — bKash, Nagad, or Rocket — and the amount in question. Our team will trace the record and respond through your account.

Yes. Providing false identity details, accessing the platform from a non-eligible region, or breaching any section of these terms may lead to account suspension or permanent closure without advance notice.

We communicate material updates through your registered contact details. Continuing to use the platform and its lobby after an update means you accept the revised terms as they stand.

Send a data request to support by email, including your account ID and registered mobile number. We will respond with the data we hold or explain any limitation that applies under applicable law.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.