Reference

Terms That Govern Your tbaji Account

These terms set out what you agree to when you open and use your tbaji account — covering deposits through bKash, Nagad, and Rocket, game access, withdrawals, and how we handle disputes.

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal and verification conditionsGame access by eligible regionDispute and account closure process
tbaji Terms That Govern Your tbaji Account
TERMS CONTACT PATHS

Reach Us About Your Account Terms

If any part of these terms is unclear, or you need to raise a concern about your account, our support team can walk you through the relevant section. You can reach us through live chat, email, or our messaging channel — all channels connect to the same account support team, and questions about payment terms for bKash, Nagad, or Rocket are handled there too.

Team online

Live Chat

Open the chat widget from your account dashboard to ask about specific terms clauses, wallet conditions, or account status in real time.

Email Support

Send a detailed query to our support address if your question involves account documents, withdrawal verification, or a formal terms dispute.

Messaging Channel

Use our messaging channel for quick clarifications on bKash, Nagad, or Rocket deposit terms and what counts as an eligible transaction under these rules.

HOW WE ENFORCE THIS

How tbaji Applies These Terms Fairly

These terms are not just a legal document — they are the operating rules we follow every day. Account security, payment verification, and access controls are all built around what these terms say. If you ever feel a decision was made in error, the steps to contest it are laid out below.

Account Security

We use OTP verification at login and at withdrawal. If unusual activity appears on your account, we may temporarily hold transactions until identity is confirmed.

Payment Verification

Deposits via bKash, Nagad, or Rocket are matched to your registered wallet number. Withdrawals go back to the same wallet — no third-party transfers are permitted under these terms.

Data Retention

We retain account records, transaction logs, and communication history for as long as required by the rules of your eligible jurisdiction. You can request a summary of your data through support.

Dispute Process

Raise a dispute within 30 days of the transaction in question. Submit your wallet reference number, the date, and the amount, and our team will review and respond in writing.

Common Questions About These Terms

These questions cover what you are most likely to ask when you first read through the terms. If something is not answered here, contact support directly with your account details and the relevant section reference.

Yes. Deposits and withdrawals through bKash, Nagad, and Rocket are all governed by these terms. Each transaction must originate from the wallet registered to your account.

We will post any update to this page before it takes effect. Continuing to use your account after a change is posted means you accept the revised terms.

We may suspend or close your account and withhold pending transactions if a breach is confirmed. You will be notified and can raise a counter-claim through our support channel.

Account access depends on your local law and whether your region is eligible. These terms do not override local law — they operate alongside it where access is permitted.

Email our support team with your account ID and a data request. We will confirm what records we hold and provide a summary within the timeframe required by your jurisdiction.

Sports betting, including cricket markets, falls under the same account terms. Specific bet settlement rules for each market are published in the sportsbook section of the platform.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.